1. Information We Collect
Depending on the features you use, we may collect the following information:
Personal Information
- Name
- Mobile phone number
- Email address
- Account login information
Location Information
- GPS location
- Current location for finding nearby blood banks and ambulance services
- Location information required for emergency requests and ambulance tracking
Location access is used only for the purposes explained in the app and according to the permissions you grant.
Device Information
- Device type and operating system
- App version
- Firebase device notification token
- Basic diagnostic and technical information
Additional Information
- Blood donation and blood request details
- Ambulance booking and emergency request details
- Information submitted during registration
- Documents or photographs submitted by users, donors, hospitals, ambulance owners or drivers, where applicable
2. How We Use Your Information
We use collected information to:
- Create and manage user accounts.
- Provide blood donation and blood request services.
- Help users locate nearby blood banks and hospitals.
- Provide ambulance booking and emergency assistance.
- Share relevant emergency request information with participating service providers.
- Provide ambulance location and live tracking when enabled.
- Send notifications and important service updates.
- Improve application performance, security and reliability.
- Respond to user questions and support requests.
3. Location Permission
ApexLifeSaver may request location permission to provide nearby services, emergency assistance and ambulance tracking.
Users can manage location permissions through their device settings. Disabling location access may affect certain app features.
4. Camera and Microphone Permissions
The application may request camera or microphone access for specific features, such as uploading photographs, documents or other user-authorized content.
We do not claim to continuously record audio or video unless such a feature is explicitly implemented and disclosed.
5. Sharing of Information
We may share relevant information with:
- Blood banks and hospitals involved in fulfilling a request.
- Ambulance owners and drivers involved in an emergency request.
- Firebase or other service providers used to operate application features.
- Authorities or emergency services where legally required or necessary to respond to an emergency.
6. Data Storage and Security
We take reasonable technical and organizational measures to protect user information against unauthorized access, loss, misuse or disclosure.
Information may be stored on secure servers and processed by service providers required to operate our services.
However, no internet-based system can guarantee absolute security.
7. Data Retention and Deletion
We retain personal information only for as long as necessary to provide our services, meet legal obligations and resolve disputes.
Users may request account or personal data deletion by contacting us at:
Some information may need to be retained where required by applicable law.
8.Children's Privacy
ApexLifeSaver is not specifically designed to collect personal information from children without appropriate authorization. Parents or legal guardians may contact us if they believe a child has provided personal information improperly.
9. Third-Party Services
Our application may use third-party services such as Firebase for notifications and application infrastructure.
These services may process information according to their respective privacy policies and terms.
10. Changes to This Privacy Policy
We may update this Privacy Policy when our application, services or legal requirements change.
Updated versions will be published on this page with a revised effective date.
11. Contact Us
For questions, concerns or requests regarding this Privacy Policy, please contact: